Items returned as 'not required' will only be accepted if in new, UNUSED condition, with original, clean packaging and within manufacturers guarantee, all returns may be subject to a 25% restocking charge to cover our administration fees, we will not refund at all for any goods which have been used or soiled in any way. Items sourced to a customer’s specification cannot be returned for credit unless they are suspected to be faulty. All carriage charges must be paid for by the customer but we may reimburse these costs if the goods are faulty and within manufacturer’s warranty. Goods cannot be returned in person unless by prior arrangement. Returned items lost / damaged in transit must be claimed for by the sender.
For more information about our products and services please contact us and we will be happy to help.