Delivery Information

The estimated time of delivery, whilst given in good faith, is not the essence of the contract. Fuel-Guard shall not be liable for consequential loss or damage, in respect of delayed deliveries due to any reason, and howsoever caused.

Upon receipt of payment, goods will usually be dispatched within five working days and by the most economical means available, If you require a priority service, please contact us for a quotation. Items sent by Royal Mail are subject to Royal Mail Terms & Conditions, most importantly, this states that delivery of items sent 1st or 2nd class can take up to 15 working days.

We are not always able to dispatch same-day but will whenever possible. If we are on holiday, orders will be dealt with upon our return, a holiday notification will be displayed on our homepage whenever we are away and providing you have registered the correct email address with us, an Auto-Respond email will be sent informing you of the situation

If a product is out of stock or has to be ordered specially, then dependent upon the stock situation with the manufacturer, and the location of the manufacturer (some being overseas), delivery could take up to 6 or 8 weeks.

For this reason, if any part of your order is urgent, we encourage you to contact us to check availability prior to purchasing, we will then check stock, and if necessary contact manufacturers and provide you with an expected delivery date.


Carriage

All prices exclude carriage and packing at the standard rate of £8.50+Vat for delivery to all UK mainland destinations  Scottish Highlands, Scottish Islands, Northern Ireland, IOM, IOW, Scilly Isles, and the Channel Islands will be charged at the rate of £19.50 + Vat per consignment with a weight limit 10 kilos this includes appropriate insurance to the value of the goods. It is recommended that goods are fully inspected upon delivery or signed for as unchecked. Shortages and / or transit damage must be signed for as such on the delivery paperwork, and notified in writing to us within two days of delivery. Claims beyond this period will not be accepted. Collections are not permitted.


If you have concerns about a delivery please email us and we will get back to you as soon as possible